Contact us

OUR LOCATION

VISIT OUR CLINIC

273 Tram St

Nieuw Muckleneuk

Pretoria, 0181

DIRECTIONS

ADDRESS

273 Tram Street
Nieuw Muckleneuk
Pretoria
GPS coordinates:
25°46’22.0″S 28°13’43.3″E

PHONE

012 346 5363
012 346 5398
066 163 5642

EMAIL

GENERAL
info@skinandlaserclinic.co.za

BOOKINGS
bookings@skinandlaserclinic.co.za

WRITE TO US

GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

What is your return and refund policy for skincare products?

We do not accept returns on opened or used skincare products due to hygiene reasons. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.

How does shipping work, and when will I receive my order?

We offer reliable shipping across South Africa. Orders are typically processed within 1-2 business days and delivered within 3-5 business days, depending on your location. You will receive tracking details once your order is dispatched.

Can I cancel or reschedule my treatment appointment?

Yes, you can cancel or reschedule your appointment, but we require at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a cancellation fee.

Are the skincare products sold on your website dermatologist-approved?

Yes, all products available in our online store are dermatologist-approved and carefully curated for optimal skin health and effectiveness.

How do I know which treatment or product is right for me?

Our expert dermatologists and therapists are available to guide you. You can WhatsApp us directly from our website for personalized advice or book a consultation for a detailed skin assessment.

ESSENTIAL PATIENT RESOURCES