Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website and services provided by LCM Skin and Laser Clinic (“we”, “us”, or “our”). By using our website (https://lcmskinandlaserclinic.co.za/) and purchasing products or services from us, you agree to comply with these Terms. If you do not agree with these Terms, you should not use our website or services.

1. General

These Terms apply to all visitors, users, and customers of the LCM Skin and Laser Clinic website, and they constitute a legally binding agreement between you and us. We reserve the right to change, update, or amend these Terms at any time. Any such changes will be posted on this page with an updated effective date. You are advised to review these Terms regularly to stay informed about any changes.

2. Use of Our Website

You agree to use our website and services for lawful purposes only. You must not:

Violate any applicable local, national, or international laws.
Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
Engage in any activity that interferes with or disrupts the functioning of the website or servers.

We reserve the right to suspend or terminate your access to the website if you violate any of these Terms.

3. Services and Products

Skin and Laser Treatments: Our services are intended to provide skin treatments and laser therapies. These treatments may require consultation with a licensed professional, and individual results may vary.
Skincare Products: All products purchased from our online shop are subject to availability and may vary in terms of packaging or formulation. Prices may change without prior notice.

4. Non-Refundable and Non-Returnable Products

Please note that used products are non-refundable and non-returnable. This includes skincare products, equipment, or any other items purchased through our website or in-store. For health and safety reasons, we are unable to accept returns or exchanges on products that have been opened, used, or tampered with.

If you have received a damaged or defective product, please contact us immediately at orders@skinandlaserclinic.co.za, and we will assist you in resolving the issue.

5. Payments and Orders

Payment Methods: We accept payments through major credit/debit cards and other secure payment methods available on our website. You must provide accurate payment details when making a purchase.
Order Confirmation: Once your order is received, we will send you an order confirmation via email. This does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including product availability or errors in pricing.
Pricing and Availability: Prices for products and services are subject to change without notice. We do our best to keep our pricing accurate, but errors may occur. If there is an issue with your order or a price discrepancy, we will contact you for clarification.

6. Indemnity

By using our website and services, you agree to indemnify, defend, and hold harmless LCM Skin and Laser Clinic, its directors, employees, agents, and affiliates from any and all claims, damages, liabilities, losses, costs, and expenses (including legal fees) arising from:

Your use of the website and services.
Any breach of these Terms by you.
Any unauthorized use of our services or products.

We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the services, including but not limited to personal injury, loss of data, or damage to property.

7. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website and services, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not control or endorse these websites. We are not responsible for their content, privacy policies, or practices. You access third-party websites at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, LCM Skin and Laser Clinic will not be held responsible for any damages, losses, or injury that may occur as a result of using our website or services, including but not limited to:

Loss of data or content.
Injury resulting from treatment.
Inaccurate information on the website.

We do not guarantee the accuracy, reliability, or availability of the services or products provided, and our liability is limited to the amount paid for the product or service in question.

10. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.