Privacy Policy

Privacy Policy for LCM Skin and Laser Clinic

At LCM Skin and Laser Clinic, we value your privacy and are committed to protecting the personal information you provide to us. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://lcmskinandlaserclinic.co.za/), use our services, or make purchases from our skincare shop.

By using our website, you agree to the terms of this privacy policy.

1. Information We Collect

We collect various types of personal information, including but not limited to:

Personal Identification Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details and billing information (processed securely by a third-party payment provider).
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
Health and Skin Information: As part of our consultation and treatment services, we may collect details about your skin type, concerns, and medical history (only with your consent).

2. How We Use Your Information

We use the personal information we collect to:

Provide skin and laser treatments, skincare products, and services.
Process transactions and manage your orders on our website.
Respond to inquiries and communicate with you regarding bookings, treatments, and services.
Send promotional emails or notifications with your consent.
Improve our website and services based on your preferences and interactions.

3. How We Protect Your Information

We take appropriate measures to ensure the security of your personal information. These include encryption, secure payment systems, and restricted access to sensitive data. However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your data with trusted third parties in the following circumstances:

Service Providers: We share information with third-party service providers, such as payment processors, who help us deliver our services (e.g., order fulfillment, customer support).
Legal Compliance: We may disclose your personal information when required by law or in response to legal processes, such as court orders or government investigations.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. These technologies help us track usage patterns, remember your preferences, and improve the website’s functionality. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of the site.

6. Your Rights

You have the right to:

Access and request a copy of your personal data.
Correct any inaccurate or incomplete information.
Delete your personal data, subject to legal and contractual obligations.
Opt-Out of receiving promotional emails by following the unsubscribe link provided in each communication.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites are not under our control, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services and website are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

LCM Skin and Laser Clinic reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.